Library Technician

Job Description

We're on the lookout for an enthusiastic Library Technician to join our vibrant library team. If you're passionate about literature and customer service, this role involves supporting library operations, assisting patrons, and ensuring the smooth flow of library services.

Responsibilities

• Organize and shelve books, periodicals, and multimedia items.
• Help patrons with enquiries and guide them in using library facilities.
• Process returned items and ensure accurate inventory.
• Assist in maintaining the library's digital resources.
• Implement library policies and procedures.
• Engage with community members to promote library services.
• Participate in team projects for library improvement.
• Support the onboarding of new staff and volunteers.
• Assist in creating displays and promotional materials for library events.

Requirements

Education

• High School Diploma or equivalent
• Higher qualification in Library Science is preferred

Experience

• Prior experience in library services or a related customer service field is advantageous.

Technical Skills

• Library Cataloguing Systems
• Digital Library Platforms

Soft Skills

• Customer service orientation
• Organisational skills

Languages

• English: Fluent

Advantageous

• Previous experience in a customer-facing role: Experience in any customer service setting that enhances user interaction skills.
• Basic knowledge of library services and policies: Understanding of common library practices and procedures.

Benefits

• Comprehensive health and wellbeing support.
• Opportunities for career advancement within library services.
• Flexible working arrangements if applicable.
• Employee assistance programme for personal support.

Company Culture

• Diversity and Inclusion: We celebrate diversity and strive to create an environment where everyone feels welcome.
• Continuous Improvement: We believe in ongoing professional development and encourage our team to pursue learning opportunities.