E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to spearhead our online sales strategies and improve customer engagement. The ideal candidate will have a strong understanding of e-commerce platforms and digital marketing techniques to drive growth and enhance user experience.

Responsibilities

• Lead digital marketing efforts including PPC, SEO, and email marketing.
• Manage the customer journey from acquisition through retention.
• Implement tools and analytics to measure performance and ROI.
• Foster a culture of continuous improvement across the team.
• Train and mentor junior team members to enhance skill sets.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree in E-commerce is an advantage

Experience

• 5+ years of experience in an e-commerce role

Technical Skills

• Website Management
• Content Management Systems

Soft Skills

• Problem-solving
• Adaptability

Certifications

• HubSpot Inbound Marketing Certification
• Certified E-commerce Specialist

Languages

• English: Fluent

Advantageous

• Knowledge of UX/UI Principles: Understanding user experience and user interface design principles.
• Experience with CRM software: Ability to manage customer relationships through CRM tools.

Benefits

• Comprehensive benefits package including health and wellness programs
• Opportunity for professional development and training
• Workplace pension scheme
• Team-building events and social activities

Company Culture

• Inclusivity: We are dedicated to fostering an inclusive workplace where every individual is valued.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our employees.
• Innovative Environment: Our company culture encourages innovative thinking and diverse perspectives.