IT Support Technician

Job Description

Join us as an IT Support Technician, where you will be at the forefront of maintaining our IT infrastructure. Your responsibilities will include resolving technical problems and helping to implement various IT initiatives. Enthusiasts of technology with a strong service mentality are encouraged to apply.

Responsibilities

• Manage user permissions and access rights across systems.
• Participate in IT audits and compliance activities.
• Stay updated on the latest technology trends and best practices.
• Assist in implementing IT security measures.
• Provide technical support for company events and meetings.

Requirements

Education

• Bachelor's degree in Information Technology or related field
• Relevant IT certifications (CompTIA, Microsoft, etc.) are a plus

Experience

• 2+ years of experience in IT support or related roles

Technical Skills

• Windows and Linux Operating Systems
• Networking
• Help Desk Software

Soft Skills

• Excellent communication
• Team player

Certifications

• CompTIA A+
• Microsoft Certified: Azure Fundamentals

Languages

• English: Fluent

Advantageous

• Experience with cloud technologies (AWS, Azure): Familiarity with cloud computing platforms for deployment and management.
• Knowledge of ITIL framework: Understanding of ITIL processes and service management best practices.

Benefits

• Competitive salary package
• Health and wellness benefits
• Opportunities for professional development
• Flexible working options

Company Culture

• Innovation: We value innovative thinking and encourage our team members to propose new ideas.
• Collaboration: Our team thrives on collaboration, ensuring every voice is heard and valued.
• Employee Well-being: We prioritize employee well-being and work-life balance.