As an Insurance Appraiser focused on auto damage, you'll conduct thorough inspections of damaged vehicles, providing accurate repair estimates and liaising with clients and garages to ensure seamless service delivery.
Responsibilities
Perform on-site damage assessments and develop accurate repair estimates.
Communicate with clients, repair facilities, and insurance agents to facilitate timely repairs.
Negotiate claims settlements in coordination with insurance companies.
Ensure all appraisals comply with company policies and industry regulations.
Document all findings and maintain meticulous records to support claims processes.
Provide training and mentoring to junior staff as needed.
Enhance client satisfaction through excellent service delivery.
Stay informed on industry trends and repair techniques.
Leverage specific software tools for estimating and reporting.
Contribute to improving appraisal processes and guidelines.
Requirements
Education
High school diploma or equivalent
Certification in automotive appraisal is preferred
Experience
Experience working with insurance companies or independent appraisal firms.
Technical Skills
Microsoft Office Suite
Problem-solving
Soft Skills
Interpersonal skills
Flexibility
Advantageous
Familiarity with advanced driver assistance systems (ADAS): Understanding of systems that offer additional safety and convenience features in modern vehicles.
Industry-specific certifications such as ASE or I-CAR: Certifications demonstrate a commitment to professional development in automotive appraisal.
Benefits
Comprehensive health benefits
Pension scheme with employer contributions
Flexible working hours
Employee assistance program for well-being
Company Culture
Professional Development: We offer numerous opportunities for personal and professional growth.
Integrity: We conduct our business with the utmost integrity and transparency.
Diversity and Inclusion: We embrace diversity in our workforce and strive for an inclusive workplace.