Network Operations Manager

Job Description

As a Network Operations Manager at Tech Innovations Inc., you will lead our network support team, ensuring the stability and efficiency of our network operations. This role demands a blend of technical expertise and leadership skills to manage various IT projects and oversee network performance. The ideal candidate will be proactive, detail-oriented, and passionate about driving improvements.

Responsibilities

• Direct the daily operations of the network support team.
• Monitor network systems and identify performance issues.
• Create and maintain documentation for all network processes.
• Establish and enforce network security measures.
• Work with vendors to resolve technical issues.
• Manage team schedules and project timelines.
• Conduct performance evaluations and provide feedback.
• Participate in budget planning for IT infrastructure.
• Support disaster recovery and business continuity planning.
• Foster a positive team culture focused on communication and collaboration.

Requirements

Education

• Bachelor's degree in Computer Science, Information Technology, or related field
• Professional networking certifications preferred

Experience

• 5+ years of experience managing IT support teams

Technical Skills

• Firewalls and VPNs
• Monitoring Tools

Soft Skills

• Analytical Thinking
• Team Collaboration

Certifications

• Cisco Certified Network Professional (CCNP)
• Microsoft Certified: Azure Fundamentals

Languages

• English: Fluent

Advantageous

• Knowledge of VoIP systems: Experience with voice over IP technology for communication.
• Familiarity with network automation tools: Understanding and experience with automation for network processes.

Benefits

• Comprehensive health insurance
• Paid time off and holidays
• Training and certification reimbursement
• Team-building events
• Work-life balance initiatives

Company Culture

• Continuous Improvement: We support ongoing training and development for personal and professional growth.
• Collaborative Environment: Our open culture encourages collaboration across all levels of the organization.
• Employee Wellness: We prioritize the health and well-being of our employees through various initiatives.