Network Support Specialist

Job Description

We are on the lookout for a proficient Network Support Specialist to join our dedicated IT team in Grimsby. The ideal candidate will possess a solid understanding of network systems, be proficient in troubleshooting, and be driven to ensure optimal performance of our network infrastructure.

Responsibilities

• Diagnose and resolve network connectivity issues for users.
• Evaluate and improve existing network systems to enhance performance.
• Participate in the planning and execution of software and hardware upgrades.
• Manage user access and permissions across the network and applications.
• Conduct regular audits of the network's performance and security.

Requirements

Education

• Bachelor's degree in Computer Science, IT, or related field

Experience

• 2+ years of experience in network support or IT support roles.

Technical Skills

• Network Configuration
• Troubleshooting
• VPN Setup & Management
• Firewall Management
• Routing and Switching

Soft Skills

• Analytical Thinking
• Communication
• Customer Service

Certifications

• Cisco Certified Network Associate (CCNA)
• CompTIA Network+

Languages

• English: Fluent

Advantageous

• Experience with VoIP systems: Familiarity with implementing and supporting VoIP solutions.
• Knowledge of Network Security Protocols: Understanding of protocols and practices to secure network communications.

Benefits

• Competitive salary and performance bonuses
• Comprehensive healthcare coverage
• Generous pension scheme
• Flexible working hours
• Training and development opportunities

Company Culture

• Teamwork: A collaborative work environment where team success is prioritized.
• Innovation: Encouragement of innovative thinking and proactive problem-solving.
• Respect and Inclusion: Commitment to respect, diversity, and inclusion in the workplace.