E-Commerce Merchant

Job Description

As an E-Commerce Merchant, you'll play a vital role in driving online sales and enhancing product visibility. You'll manage product listings, respond to customer queries, and implement effective marketing strategies.

Responsibilities

• Lead the management of online product listings, ensuring accuracy.
• Enhance product visibility and customer engagement through SEO tactics.
• Address and resolve customer issues promptly to maintain satisfaction.
• Work closely with the supply chain team to manage stock levels.
• Ensure efficient order processing workflows are in place.
• Conduct data analysis to derive insights for strategic decisions.
• Implement promotional campaigns to drive traffic and sales.
• Keep abreast of e-commerce trends and best practices.

Requirements

Education

• Bachelor's degree in Business, Marketing, or related field

Experience

• Minimum of 2 years of experience in e-commerce or online retail

Technical Skills

• E-commerce platforms (Shopify, Magento)
• CRM systems (e.g., Salesforce)
• Google Analytics
• SEO and Digital Marketing

Soft Skills

• Communication
• Analytical thinking
• Problem-solving

Languages

• English: Fluent

Advantageous

• Experience in international e-commerce: Understanding of cross-border transaction management.
• HTML/CSS knowledge: Ability to modify product pages for enhanced aesthetics.

Benefits

• Competitive salary package between £25,000 - £40,000 per annum.
• Flexible working hours.
• Remote work options available.
• Comprehensive training and professional development.

Company Culture

• Collaboration: We promote a team-oriented environment where everyone's input is valued.
• Innovation: We encourage creative thinking and provide resources for innovative projects.
• Continuous Improvement: We believe in lifelong learning and regularly offer training sessions.