Textile, Apparel, and Furnishings Workers, All Other

Job Description

As a Textile, Apparel, and Furnishings Worker at Piper, you will be responsible for managing and maintaining the operation of various textile systems. Your role involves ensuring the proper functioning of these systems, troubleshooting issues, and providing technical support. We seek an enthusiastic individual passionate about textile technology and willing to engage with clients.

Responsibilities

• Lead maintenance operations for textile systems.
• Serve as the primary point of contact for troubleshooting.
• Work closely with the development team to enhance system functionality.
• Ensure data integrity and reliability of all textile operations.
• Establish a proactive approach to system monitoring and user support.
• Organize training sessions for employees on the use of textile systems.
• Develop user manuals and training materials for reference.
• Engage with users to gather feedback and improve service delivery.
• Collaborate with cross-functional teams to enhance product offerings.

Requirements

Education

• Degree in Textile Engineering is preferred

Experience

• 3+ years in a technical support role

Technical Skills

• Technical Support
• Networking Protocols

Soft Skills

• Critical Thinking
• Communication

Certifications

• Certification in Textile Technology or related fields is preferred

Languages

• English: Fluent

Advantageous

• Knowledge of cloud platforms (e.g., AWS, Azure): Experience utilizing cloud technology for textile applications.
• Experience with CI/CD methodologies: Understanding of continuous integration and deployment for systems.

Benefits

• Comprehensive health, dental, and vision insurance
• 401(k) plan with matching contributions
• Remote work options available
• Regular team-building events and activities

Company Culture

• Diversity and Inclusion: A commitment to diversity and inclusion in the workplace.
• Work-Life Balance: We value a healthy work-life balance for all employees.
• Community Engagement: Encourage community involvement and social responsibility.