Healthcare Quality Manager

Job Description

As a Healthcare Quality Manager in Bournemouth, you'll be responsible for overseeing quality management systems and driving continuous improvement initiatives. Your expertise will aid in ensuring compliance with healthcare standards and regulations.

Responsibilities

• Review and analyse quality metrics to drive performance.
• Implement strategies to achieve high standards of patient care.
• Manage and resolve quality-related disputes and complaints.
• Ensure adherence to legislative and regulatory requirements.
• Formulate and execute quality improvement projects.
• Benchmark quality performance against best practices and standards.

Requirements

Education

• Bachelor's degree in Nursing or related field
• Master's degree in Public Health is preferred

Experience

• 5+ years of experience in quality assurance or clinical performance improvement

Technical Skills

• Healthcare Auditing
• Statistical Analysis

Soft Skills

• Analytical Thinking
• Interpersonal Skills

Certifications

• Certified Quality Improvement Associate (CQIA)
• Certified Healthcare Safety Professional (CHSP)

Languages

• English: Fluent

Advantageous

• Lean Methodologies: Experience in applying lean methodologies to streamline operations and improve patient care.
• Patient Safety Programs: Knowledge of patient safety programs and initiatives to enhance care quality.

Benefits

• Flexible working hours
• Support for continuing education and certifications
• Employee assistance programs
• Wellness initiatives and activities

Company Culture

• Innovation: We foster an environment of innovation and encourage creative solutions.
• Diversity and Inclusion: We are committed to a diverse workplace that embraces different perspectives.
• Community Engagement: We actively participate in community initiatives and support local organisations.