Technical Writer

Job Description

We are on the lookout for a dynamic Technical Writer to join our team in Bristol. In this role, you will create clear and concise documentation for our software products, ensuring that both technical and non-technical audiences can understand our solutions. You will collaborate with engineers, product managers, and UX designers to develop user manuals, help guides, and API documentation, all while enhancing the overall user experience.

Responsibilities

• Edit and adapt documentation to cater to various user levels, from beginners to advanced users.
• Conduct interviews with subject matter experts to extract and clarify information.
• Collaborate with UX teams to improve the usability of documentation and overall user experience.
• Help develop and maintain an internal knowledge base for employee training.
• Provide mentorship and guidance to junior writers.

Requirements

Education

• Bachelor's degree in a relevant discipline (e.g., IT, Computer Science)
• Relevant certifications are desirable

Experience

• 4+ years of technical writing experience in a tech environment

Technical Skills

• API Documentation
• Software Development Knowledge

Soft Skills

• Critical Thinking
• Teamwork

Certifications

• Technical Writing Certificate from a recognised institution

Languages

• English: Fluent

Advantageous

• Familiarity with design tools like Figma or Sketch: Experience using design tools to enhance documentation.
• Understanding of content management systems: Experience with CMS platforms for documentation management.

Benefits

• Comprehensive health, dental, and vision insurance
• Annual training budget for continuous learning
• Generous paid time off policy
• Company-sponsored events and team-building activities

Company Culture

• Continuous Learning: We support ongoing development and professional growth for all employees.
• Work-Life Balance: We encourage a healthy balance between work and personal life.
• Employee Wellbeing: Prioritising mental and physical wellbeing is essential to our culture.