E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online sales efforts in London. The ideal candidate will have a strong background in e-commerce strategy, digital marketing, and data analytics. You will be responsible for driving revenue growth, improving the customer journey, and optimising our online platforms to meet market needs.

Responsibilities

• Oversee the end-to-end e-commerce operation, from strategy development to execution.
• Ensure a seamless customer journey by refining website content and structure.
• Collaborate with the IT team to troubleshoot technical issues affecting online sales.
• Create promotional content and product descriptions that resonate with target audiences.
• Manage budget allocation for marketing campaigns and resources effectively.
• Foster a data-driven culture by promoting analytics usage within the team.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field
• Master's degree in E-commerce or Digital Marketing preferred

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• PPC Campaigns
• Content Management Systems (CMS)

Soft Skills

• Problem-solving
• Creativity

Certifications

• HubSpot Inbound Marketing Certification
• E-commerce Marketing Certification

Languages

• English: Fluent

Advantageous

• Experience in international e-commerce markets: Familiarity with global e-commerce strategies and practices.
• Proficiency in additional languages: Ability to communicate in languages other than English is a plus.

Benefits

• Comprehensive health coverage including mental health support
• Yearly discretionary bonuses
• Remote working options available for part of the week
• Ongoing training and workshops
• Casual dress code and a fun working environment

Company Culture

• Diversity and Inclusion: We celebrate diversity in our team and strive for an inclusive culture.
• Continuous Improvement: We are committed to continuous learning and improvement in our processes and services.