Claims Adjuster, Plymouth in Insurance

Job Description

As a Claims Adjuster at Insurance Group Ltd, you'll play a crucial role in managing client claims from start to finish. This position requires strong communication skills and the ability to make informed decisions under pressure.

Responsibilities

• Review and analyze completed claims for accuracy and completeness.
• Respond to inquiries from clients and stakeholders quickly and efficiently.
• Investigate fraudulent claims and prepare documentation for legal action if necessary.
• Maintain up-to-date knowledge of industry regulations and best practices.
• Work collaboratively with team members to improve processes and client satisfaction.
• Document claim details and maintain confidentiality of sensitive information.
• Perform other duties as assigned by the Claims Manager.
• Participate in training and professional development opportunities.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 2+ years of experience in claims handling or insurance

Technical Skills

• Analytical Skills
• Negotiation
• Regulatory Knowledge

Soft Skills

• Communication
• Problem-solving
• Customer Service

Languages

• English: Fluent

Advantageous

• Chartered Insurance Institute (CII) Certification: Having a CII qualification will be a plus.
• Experience with claims management software: Familiarity with relevant software can enhance your application.

Benefits

• Competitive salary and performance bonus
• Pension scheme with company contributions
• 25 days of annual leave plus bank holidays
• Opportunities for professional development and training

Company Culture

• Teamwork: We value collaboration and teamwork across all levels of our organisation, fostering an inclusive environment.
• Innovation: We encourage innovative thinking and welcome new ideas to improve our services.
• Integrity: We conduct our business with the highest ethical standards, ensuring transparency and honesty.