Computer, Automated Teller, and Office Machine Repairers

Job Description

We are looking for a skilled Computer, Automated Teller, and Office Machine Repairer to join our dedicated team. In this role, you will be responsible for troubleshooting, repairing, and maintaining various office equipment and automated machines. The ideal candidate will possess strong technical skills and a keen eye for detail, ensuring that all devices function optimally. You will work closely with clients to provide top-notch service and support.

Responsibilities

• Diagnose faults in various office machines and automated systems.
• Implement effective repair strategies to minimize downtime.
• Utilise diagnostic tools to assess issues and determine solutions efficiently.
• Manage multiple service requests and prioritize tasks accordingly.
• Ensure compliance with safety regulations when repairing equipment.
• Engage in continuous professional development to enhance technical skills and knowledge.

Requirements

Education

• Bachelor's degree in Computer Science or a related field
• Relevant IT certifications are a plus

Experience

• 3+ years in technical support or repair roles

Technical Skills

• ATMs and Automated Machinery
• Software Installation

Soft Skills

• Attention to Detail
• Time Management

Certifications

• Cisco Certified Network Associate (CCNA)
• Microsoft Certified: Azure Fundamentals

Languages

• English: Fluent

Advantageous

• Knowledge of printer troubleshooting: Experience in resolving issues related to various types of printers.
• Awareness of cybersecurity principles: Understanding of basic cybersecurity practices to protect sensitive information.

Benefits

• Flexible working arrangements
• Employee assistance programmes
• Regular team-building events and outings
• Access to training and certifications

Company Culture

• Respect and Inclusivity: We value respect and inclusivity, fostering a workplace where everyone feels welcome.
• Work-Life Balance: We encourage employees to maintain a healthy work-life balance through flexible scheduling.
• Employee Empowerment: Our organization empowers employees to take ownership of their roles and contribute to our success.