Bus Escort

Job Description

We are seeking a dedicated and responsible individual to join our team as a Bus Escort. In this role, you will ensure the safety and well-being of passengers, particularly children, during their bus journeys. Your responsibilities will include assisting with boarding and exiting, maintaining order, and providing a supportive environment throughout the journey.

Responsibilities

• Supervise passengers to ensure compliance with safety regulations during transit.
• Assist with the proper boarding and disembarking of passengers, especially those who require extra help.
• Manage passenger behaviour to promote a safe and respectful atmosphere.
• Communicate effectively with passengers regarding travel details and safety information.
• Document any incidents or observations that occur during the bus journeys.
• Coordinate with the bus driver and other team members to ensure seamless operations.
• Assist in the training of new bus escorts and promote best practices.
• Participate in team meetings to discuss improvements and safety measures.
• Encourage feedback from passengers to enhance service delivery.

Requirements

Education

• High school diploma or equivalent

Experience

• Previous experience in a support role, ideally working with children or individuals with special needs.

Technical Skills

• Communication
• Problem-solving

Soft Skills

• Empathy
• Patience

Certifications

• First Aid certification
• DBS (Disclosure and Barring Service) check

Languages

• English: Fluent

Advantageous

• Experience working with children with special needs: Hands-on experience assisting children with additional needs is a plus.
• Valid driving license: Ability to drive a minibus or transport vehicle is advantageous.

Benefits

• Competitive salary between £18,000 and £22,000 per annum, dependent on experience.
• Flexible working hours.
• Opportunities for professional development and training.
• Supportive work environment.

Company Culture

• Inclusive Environment: We foster an inclusive environment that values diversity and promotes teamwork.
• Continuous Learning: We encourage our staff to continually develop their skills through ongoing training.
• Community Focus: We are dedicated to making a positive impact in our community through excellent service.