Medical Scheduler

Job Description

The Medical Scheduler will be responsible for coordinating appointments and schedules for medical professionals and patients. The ideal candidate will have strong organizational and communication skills, with a focus on customer service and patient care.

Responsibilities

• Schedule and confirm appointments, ensuring effective time management.
• Track and follow up on patient referrals and bookings.
• Ensure compliance with data protection regulations when handling patient information.
• Facilitate communication between patients and clinicians to improve care quality.
• Provide administrative support to the front desk and other departments as necessary.
• Develop and maintain a scheduling database for optimal performance.
• Implement best practices in scheduling operations to enhance service delivery.

Requirements

Education

• High school diploma or equivalent
• Additional qualifications in medical administration or office management are preferred

Experience

• Minimum of 1 year of experience in a medical scheduling or similar administrative role

Technical Skills

• Microsoft Office Suite
• Electronic Medical Records (EMR) systems

Soft Skills

• Communication
• Organizational Skills

Languages

• English: Fluent

Advantageous

• Experience with online scheduling and appointment booking software: Familiarity with software to streamline scheduling tasks.
• Experience working with vulnerable or elderly patients: Previous exposure to working in settings that require sensitivity and understanding.

Benefits

• Competitive salary of £18,000 - £25,000 per annum
• Health and dental insurance
• Pension scheme with employer contributions
• Generous holiday allowance
• Flexible working hours

Company Culture

• Teamwork: We encourage a strong team ethic and support each other to succeed.
• Compassion: Our team is dedicated to providing compassionate care for all patients.
• Professional Development: We support continuous learning and professional development in healthcare.