Insurance Operations Coordinator

Job Description

As an Insurance Operations Coordinator, you'll be integral to our mission of delivering exceptional insurance services. Based in Brighton, you will collaborate with various departments to improve workflows and drive operational excellence.

Responsibilities

• Manage and coordinate daily functions of the insurance operations team.
• Evaluate processes and make recommendations for improvement.
• Act as a point of contact for client inquiries and issues.
• Work with departments to ensure compliance with industry regulations.
• Prepare and analyse operational reports for management review.
• Facilitate training sessions for new team members.
• Support the implementation of new technologies to improve efficiency.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• CII qualification preferred

Experience

• 2+ years of experience in operations or insurance

Technical Skills

• Project Management
• Data Analysis

Soft Skills

• Communication
• Problem-solving

Certifications

• CII Certificate in Insurance
• Project Management Professional (PMP)

Languages

• English: Fluent

Advantageous

• Experience in a regulatory environment: Familiarity with compliance and regulatory requirements in the insurance industry.
• Knowledge of insurance software systems: Proficient in using industry-standard software for managing operations.

Benefits

• Competitive salary with a potential bonus structure
• Extensive health and dental coverage
• Employee assistance programmes
• Opportunities for career development and training

Company Culture

• Innovation: We value creative ideas and encourage a culture of innovation across our teams.
• Work-Life Balance: We promote a healthy work-life balance, allowing flexible hours and remote work.
• Community Engagement: We actively engage with our local community through various initiatives and events.