Library Support Assistant

Job Description

We are looking for a dedicated Library Support Assistant to help maintain an organised and resourceful environment within our library. The ideal candidate will assist in managing library operations, providing support to users, and contributing to a vibrant learning community.

Responsibilities

• Assist in organising library materials physically and digitally for easy access.
• Provide guidance on library systems, including catalogues and databases.
• Engage with staff and students to understand their needs and improve library services.
• Participate in training sessions for new library technologies and systems.
• Facilitate workshops or information sessions as required.

Requirements

Education

• A-levels or equivalent qualification
• Degree in Library and Information Science, or related field is preferred

Experience

• Previous experience in library settings will be an advantage.

Technical Skills

• Library Management Systems
• Digital Literacy

Soft Skills

• Problem-solving
• Interpersonal Skills

Languages

• English: Fluent

Advantageous

• Previous training in customer service: Formal training or workshops focused on customer interaction and service provision.
• Knowledge of educational resources: Understanding of how to effectively utilise educational resources available in libraries.

Benefits

• Health and well-being benefits.
• Access to library resources and discounts for further education.
• Flexible working arrangements.
• Team-building events and social activities.

Company Culture

• Supportive Team: We believe in teamwork and collaboration to achieve our goals.
• Innovative Thinking: Encouraging creative problem-solving and innovative solutions.