Ramp Flight Attendant

Job Description

We are seeking a dedicated Ramp Flight Attendant to join our dynamic team. This role is crucial in ensuring the safety and comfort of passengers during pre and post-flight operations on the ramp. Ideal candidates will possess excellent communication skills, attention to detail, and a commitment to exceptional customer service.

Responsibilities

• Support passengers during aircraft boarding and disembarking.
• Ensure compliance with safety regulations and procedures.
• Prepare cabin for flights, including checking emergency equipment.
• Assist in managing passenger queries and providing tailored solutions.
• Collaborate with team members to deliver timely service.
• Monitor cabin environment to ensure passenger comfort.
• Document and report any incidents or irregularities.
• Participate in ongoing training and development sessions.
• Promote a positive image of the company through excellent service.
• Engage with special needs passengers to provide assistance.

Requirements

Education

• Relevant training in aviation/customer service

Experience

• Experience working in a high-pressure environment is preferred.

Technical Skills

• Customer service orientation
• Basic first aid knowledge

Soft Skills

• Attention to detail
• Ability to remain calm under pressure

Advantageous

• Fluency in multiple languages: Ability to communicate with diverse passenger demographics.
• Experience in handling special needs passengers: Knowledge of best practices for assisting passengers with specific requirements.

Benefits

• Competitive salary ranging from £18,000 to £24,000 per annum
• Comprehensive health, dental, and vision insurance
• Flexible working hours
• Employee discounts on flights

Company Culture

• Diversity and Inclusion: We are dedicated to creating an inclusive workplace where every voice is valued.
• Commitment to Safety: We prioritise safety above all in our operations and service delivery.
• Team Spirit: We cultivate a team-oriented culture focused on collaboration and support.