User Experience Researcher

Job Description

As a User Experience Researcher, you'll play a key role in understanding user behaviours and needs. Your insights will shape design decisions, driving the creation of intuitive and user-friendly products that resonate with our audience.

Responsibilities

• Lead user interviews and usability testing sessions.
• Synthesize research findings into clear and actionable reports.
• Work closely with cross-functional teams to define user experience goals.
• Create and manage documentation related to user research.
• Define and track metrics for measuring user experience success.
• Advise on best design practices based on user research data.
• Collaborate in the development of wireframes and prototypes.
• Support the creation of a user experience strategy aligned with business goals.
• Build and maintain strong relationships with users to inform ongoing design improvements.

Requirements

Education

• Bachelor's degree in Cognitive Psychology or related field

Experience

• 3+ years in a UX research role with a proven track record

Technical Skills

• Qualitative Research
• Quantitative Research

Soft Skills

• Empathy
• Presentation Skills

Certifications

• Google UX Design Professional Certificate

Languages

• English: Fluent

Advantageous

• Experience in Agile methodologies: Familiarity with Agile principles and practices in UX workflows.
• Cross-platform research experience: Experience conducting research across desktop and mobile devices.

Benefits

• Enhanced healthcare packages
• Generous holiday allowance
• Work from home options available
• Support for ongoing education and training

Company Culture

• Learning and Growth: We value continuous learning and provide resources for personal and professional growth.
• Open Communication: Our open-door policy fosters transparent and effective communication throughout the organisation.
• Employee Recognition: We celebrate achievements and milestones, acknowledging the hard work of our teams.