Library Assistant

Job Description

We are seeking a proactive Library Assistant to join our team in Guildford. In this role, you’ll assist with daily library operations, maintaining an organized environment for students and staff, while providing excellent customer service.

Responsibilities

• Offer support in the planning and delivery of library workshops.
• Maintain cleanliness and organization of the library environment.
• Assist with the implementation of new library technologies.
• Record and maintain patron interactions for service improvement.
• Participate in staff meetings and contribute to library policies.
• Actively engage in continuous professional development initiatives.
• Support the Library Manager in various administrative tasks.

Requirements

Education

• Higher education qualification preferred
• Experience in a customer-facing role is an advantage

Experience

• Previous library or educational environment experience is beneficial

Technical Skills

• Research Skills
• Social Media

Soft Skills

• Teamwork
• Attention to Detail

Certifications

• Customer Service Excellence Course
• Data Protection Training

Languages

• English: Fluent

Advantageous

• Familiarity with e-Learning Platforms: Experience with online educational resources and e-learning environments.
• Knowledge of Literacy Promotion: Understanding of initiatives that promote reading and literacy in the community.

Benefits

• Comprehensive health and wellbeing programs
• Access to training and development resources
• Flexible working hours
• Employee discounts on library services

Company Culture

• Inclusivity: We celebrate diversity and promote an inclusive environment for all staff and patrons.
• Innovation in Education: We are at the forefront of integrating technology with traditional library resources.
• Passion for Learning: Our team is passionate about education and dedicated to inspiring lifelong learning.