Telecom Operations Manager

Job Description

We are seeking a Telecom Operations Manager to oversee our operational activities in Livingston. The ideal candidate will possess a robust understanding of telecommunications systems and demonstrate the ability to enhance operational efficiency and service delivery.

Responsibilities

• Develop strategies for enhancing operational efficiency.
• Lead initiatives for continuous improvement of telecom services.
• Coordinate the execution of operational projects.
• Stay updated on telecommunications trends and technologies.
• Act as a point of contact for escalated operational issues.

Requirements

Education

• Bachelor's degree in Telecommunications, Engineering or related field
• Master's degree preferred

Experience

• 5+ years in operations management within the telecom sector

Technical Skills

• Service Quality Management
• Strategic Planning

Soft Skills

• Teamwork
• Analytical Thinking

Certifications

• Project Management Professional (PMP)
• Certified Telecommunications Network Specialist

Languages

• English: Fluent

Advantageous

• Experience with network security protocols: Capability to implement and manage network security measures.
• Familiarity with AI in telecommunications: Interest in leveraging AI technologies to enhance telecom operations.

Benefits

• Comprehensive health and wellness programmes
• Pension plan with employer contributions
• Flexible work-life balance initiatives
• Ongoing personal development opportunities

Company Culture

• Team Collaboration: Collaboration is at the heart of our success, fostering teamwork and unity.
• Employee Empowerment: We empower our employees to take initiative and drive change within their roles.