Office Machine Servicer

Job Description

We are seeking an experienced and reliable Office Machine Servicer to maintain and repair a variety of office machines and equipment, including copiers, printers, and scanners. The ideal candidate should have a strong technical background, excellent problem-solving skills, and a keen eye for detail.

Responsibilities

• Diagnose and repair office machines including printers, copiers, and scanners.
• Perform installations and configurations of new equipment.
• Offer technical support to clients over phone and in person.
• Document service reports and update inventory of equipment and parts.
• Ensure compliance with safety regulations during repairs.
• Train junior staff on machine maintenance and best practices.
• Develop and implement preventive maintenance schedules.
• Foster strong relationships with clients through effective communication.

Advantageous

• Previous customer service experience in a technical field: Background in providing technical support and customer relations.
• Additional technical skills in associated fields: Knowledge in IT support or electronics maintenance.

Benefits

• Comprehensive health plans including dental and optical.
• Pension scheme with employee contribution.
• Paid time off for holidays and personal days.
• Opportunities for career advancement within the company.

Company Culture

• Respect: We cultivate a respectful environment to encourage open communication and mutual respect.
• Empowerment: We empower our employees to take initiative and make decisions.
• Work-Life Balance: We support our employees' well-being with flexible work arrangements.