Dental Practice Manager

Job Description

We are seeking a passionate and experienced Dental Practice Manager to oversee our premises in Slough. The ideal candidate will ensure that our clinic runs smoothly while providing outstanding dental care and service quality. You will be responsible for managing staff, ensuring compliance with regulations, and improving patient satisfaction.

Responsibilities

• Supervise the reception area and manage patient relations.
• Ensure staff compliance with industry standards and best practices.
• Handle HR-related tasks, including hiring and training.
• Compile and report on practice performance metrics.
• Create and manage budgets for various departments.
• Prepare for and oversee quality assurance audits.
• Enhance the practice's online presence and reputation.
• Facilitate teamwork and a positive workplace culture.
• Manage conflicts and resolve issues among staff and patients.
• Set and achieve operational goals for the practice.

Requirements

Education

• Degree in Business Administration or Healthcare Management
• Postgraduate qualifications in Dentistry are a plus

Experience

• 5 years of relevant experience in dental or healthcare settings

Technical Skills

• Patient Management Systems
• Regulatory Compliance

Soft Skills

• Conflict Resolution
• Time Management

Certifications

• Registered Manager Qualification

Languages

• English: Fluent

Advantageous

• Customer Service Skills: Strong skills in managing patient relationships and expectations.
• Marketing Skills: Experience in promoting dental services effectively.

Benefits

• Attractive salary package
• Private health insurance
• Flexibility in working hours
• Training and development support

Company Culture

• Respect and Integrity: We maintain a respectful and ethical environment for both patients and staff.
• Innovation: We encourage new ideas and approaches to enhance our services.
• Supportive Work Environment: We believe in providing our staff with the necessary support to thrive.