Technical Writer

Job Description

We are on the lookout for a skilled Technical Writer to join our London team. The ideal candidate will possess a sharp attention to detail and the ability to communicate complex technical concepts in a clear and accessible manner. You will work closely with engineers and product teams to develop user manuals, guides, and documentation that enhance user experience.

Responsibilities

• Write clear, concise, and engaging content for a variety of technical topics.
• Collaborate with design teams to incorporate visuals into documentation.
• Conduct interviews with SMEs to gather necessary technical information.
• Develop project timelines and documentation plans in partnership with cross-functional teams.
• Utilise tools such as Markdown, Confluence, or similar documentation frameworks.
• Provide feedback on product usability as it relates to documentation.

Requirements

Education

• Bachelor's degree in a relevant field
• Master's degree in a technical field is preferred

Experience

• 3-5 years of experience in technical writing with a focus on software documentation

Technical Skills

• Software Documentation
• Visual Communication

Soft Skills

• Problem Solving
• Teamwork

Languages

• English: Fluent

Advantageous

• Knowledge of UX/UI principles: Ability to apply UX/UI principles to enhance documentation usability.
• Experience with collaborating in Scrum teams: Hands-on experience working in Scrum teams for documentation sprints.

Benefits

• Generous leave policy including paid vacations
• Employee assistance programs
• Access to training and certification courses
• A dynamic and inclusive workplace culture

Company Culture

• Continuous Improvement: We believe in continuous improvement and encourage our teams to seek out learning opportunities.
• Team Collaboration: Collaboration is key to our success, and we work together to achieve common goals.
• Respectful Communication: We value respectful and open communication at all levels of the organization.