Retail Analyst

Job Description

We are seeking a motivated Retail Analyst to join our vibrant team in Southampton. The ideal candidate will leverage data analytics to drive retail strategies and improve overall business performance. Your analytical skills will contribute to understanding market trends and customer behaviours.

Responsibilities

• Gather and interpret data related to customer demographics and purchasing habits.
• Explore sales data to generate forecasts and identify trends.
• Work with the marketing department to drive customer engagement strategies.
• Monitor competitor activities and report any significant developments.
• Develop and maintain reporting dashboards for real-time insights.
• Participate in cross-team projects to enhance customer service capabilities.

Advantageous

• Experience with customer satisfaction metrics: Familiarity with metrics used to gauge customer satisfaction and loyalty.
• Hands-on experience with A/B testing: Experience conducting A/B tests to improve retail offerings.

Benefits

• Comprehensive health insurance
• Flexible working conditions
• Employee discounts on company products
• Support for continuous education

Company Culture

• Work-Life Balance: We value our employees' well-being and strive for a healthy work-life balance.
• Diversity and Inclusion: Our workplace is welcoming and supportive of diversity in all its forms.
• Continuous Learning: We support ongoing education and skill development for our team members.