Telecommunications Equipment Installer

Job Description

We are seeking a dedicated Telecommunications Equipment Installer who will be responsible for installing, maintaining, and repairing cable television systems for both residential and commercial customers. The ideal candidate must possess strong technical skills, provide top-notch customer service, and be able to troubleshoot technical issues efficiently.

Responsibilities

• Execute installations, service calls, and repairs for cable television systems.
• Monitor and enhance the performance of cable TV services and equipment.
• Engage with customers to ensure satisfactory service and address any concerns.
• Uphold safety and compliance standards in all technical operations.
• Document service interactions and technical issues accurately.
• Provide technical training to new team members as required.

Requirements

Education

• Higher National Certificate (HNC) in a relevant field
• Degree in Telecommunications or related field is advantageous

Experience

• Experience in customer service roles will be beneficial

Technical Skills

• Electrical Skills
• Computer Proficiency

Soft Skills

• Teamwork
• Adaptability

Certifications

• First Aid Certification
• Telecommunications Technology Certification

Languages

• English: Fluent

Advantageous

• Technical certifications in telecommunications: Additional credentials that validate expertise in the field.
• Experience with fibre optics technology: Hands-on experience with the installation and maintenance of fibre optic systems.

Benefits

• Comprehensive health and wellness benefits
• Training and professional development opportunities
• Flexible working arrangements
• Performance bonuses

Company Culture

• Professional Growth: We provide opportunities for training and career advancement.
• Inclusive Environment: We are dedicated to creating an inclusive workplace that respects diverse backgrounds.
• Work-Life Balance: We support our employees in balancing their professional and personal lives.