UX Researcher

Job Description

We are seeking a UX Researcher to join our team in Liverpool. The ideal candidate will focus on understanding user needs and behaviours through various research methods. You will play a pivotal role in shaping user experience, guiding design decisions, and ensuring our products resonate with the audience.

Responsibilities

• Conduct interviews and surveys to gather qualitative insights.
• Utilise A/B testing to measure the effectiveness of design changes.
• Maintain a user research library to document findings and methodologies.
• Build strong relationships with users to foster a rich understanding of their experiences.
• Collaborate with marketing teams to understand user demographics and behaviour.
• Write clear and concise reports detailing research outcomes and recommendations.

Requirements

Education

• Bachelor's degree in Design, Research, or a related field
• Master's degree is a plus

Experience

• 3+ years of UX research experience in a professional setting

Technical Skills

• Quantitative Research
• Surveys & Interviews

Soft Skills

• Collaboration
• Time Management

Languages

• English: Fluent

Advantageous

• Knowledge of accessibility standards: Understanding of best practices for creating accessible user experiences.
• Experience with remote user testing platforms: Familiarity with platforms for conducting remote usability tests.

Benefits

• Generous health, dental, and vision insurance
• 401(k) retirement plan with company matching
• Support for professional development and training
• Access to mental health resources

Company Culture

• Continuous Improvement: We are dedicated to personal and professional growth, providing opportunities for learning.
• Open Communication: We promote open communication and feedback at all levels of the organization.
• Respect for Work-Life Balance: We understand the importance of work-life balance and support efforts to maintain it.