Technical Documentation Coordinator

Job Description

We are currently seeking a Technical Documentation Coordinator to join our team in Milton Keynes. The successful candidate will be responsible for creating, maintaining, and improving technical documentation, collaborating closely with engineering and product teams to ensure clarity and accuracy.

Responsibilities

• Manage the documentation lifecycle from planning through to delivery.
• Create graphics and illustrations to supplement technical documentation.
• Participate in user testing to validate the usability of documentation.
• Maintain consistency in style, formatting, and terminology within documents.
• Conduct regular audits of existing documentation to ensure relevance.
• Liaise with customer support to identify documentation improvements based on user feedback.

Requirements

Education

• Bachelor's degree in a relevant field
• Technical Writing Certification is a plus

Experience

• 3+ years in technical documentation or related fields

Technical Skills

• Content Management Systems
• Graphic Design Software

Soft Skills

• Analytical Thinking
• Problem-Solving

Certifications

• Technical Communication Certification

Languages

• English: Fluent

Advantageous

• Experience in User Experience (UX) writing: Background in UX writing to enhance the usability of documentation.
• Familiarity with Software Development Life Cycle (SDLC): Understanding of SDLC to align documentation with product timelines.

Benefits

• Excellent health and wellness benefits
• Subsidised travel and commuting expenses
• Employee assistance programme
• Access to training and development resources

Company Culture

• Diversity and Inclusion: We are dedicated to fostering an inclusive environment where all voices are valued.
• Continuous Learning: We support continuous learning and professional growth for our employees.
• Community Engagement: We encourage our employees to engage with the community through various initiatives.