Parts Salesperson

Job Description

We are seeking a motivated Parts Salesperson to manage our parts inventory and assist customers in finding the right products for their vehicles. Candidates should have a strong understanding of automotive components and excellent customer service skills.

Responsibilities

• Provide excellent customer service by assisting customers in identifying and purchasing the correct parts.
• Process customer orders and coordinate deliveries or pickups efficiently.
• Maintain accurate inventory records and conduct periodic stock checks.
• Comply with company policies and safety guidelines while handling parts.
• Develop relationships with customers to create loyalty and repeat business.
• Continuously update knowledge of automotive parts and their applications.
• Resolve customer inquiries and issues promptly.
• Collaborate with marketing to inform customers about special offers on parts.
• Assist in training new staff on parts management systems.
• Participate in company meetings to discuss inventory levels and sales strategies.

Requirements

Education

• High School Diploma or equivalent
• Relevant qualifications in Automotive Technology is an advantage

Experience

• 1-2 years of experience in parts sales or customer service

Technical Skills

• CRM Software
• Electronic Parts Catalog Systems

Soft Skills

• Problem-solving
• Time Management

Advantageous

• Previous customer service experience: Experience in customer-facing roles, ideally within automotive or retail.
• Basic vehicle maintenance knowledge: Understanding of basic vehicle components and how they function.

Benefits

• Comprehensive health benefits package
• Pension scheme with company contributions
• Professional development opportunities
• Flexible working hours

Company Culture

• Customer-Centric Approach: We prioritize our customers' needs, ensuring satisfaction through quality service.
• Work-Life Balance: We support a healthy work-life balance and flexible scheduling.
• Innovation and Creativity: We encourage fresh ideas and innovative solutions to stay ahead in the industry.