Account Manager

Job Description

We are on the lookout for a proactive Account Manager in Birmingham. This role involves nurturing client relationships, developing sales strategies, and achieving targets to drive success. The ideal candidate will have excellent communication and negotiation skills.

Responsibilities

• Manage existing accounts while building new client relationships.
• Evaluate customer feedback to continuously improve service delivery.
• Negotiate contracts and agreements to maximize profitability.
• Conduct regular check-ins with clients to assess satisfaction and anticipate needs.
• Maintain up-to-date knowledge of company products and services.
• Work with marketing team to develop promotional strategies.
• Prepare regular reports on sales activities and pipeline management.

Requirements

Education

• Qualification in Sales or Marketing is advantageous

Experience

• Proven track record in achieving sales targets

Technical Skills

• Market Analysis
• Reporting Software

Soft Skills

• Customer Focus
• Teamwork

Certifications

• Certified Account Manager (CAM)
• Professional Selling Skills Certification

Languages

• English: Fluent

Advantageous

• Experience in B2B sales: Understanding of business-to-business sales cycles.
• Profound understanding of customer relationship management: Skills to manage client relationships effectively.

Benefits

• Pension scheme with employer contributions
• Flexible hours and remote working options
• Employee engagement and wellness programs
• Team-building activities and events

Company Culture

• Continuous Improvement: We believe in continuous improvement, ensuring our team evolves and grows in their roles.
• Diversity and Inclusion: We are dedicated to creating a diverse and inclusive workplace where all voices are valued.
• Work-Life Balance: We support a healthy work-life balance for all employees.