E-commerce Supervisor

Job Description

Join our team as an E-commerce Supervisor! In this hybrid role, you will manage our online sales strategy, ensuring an engaging shopping experience for customers. Your leadership will directly impact our success in the competitive e-commerce landscape.

Responsibilities

• Supervise e-commerce activities to maximise sales performance.
• Develop strategies to enhance online customer engagement.
• Monitor and adjust pricing strategies based on market trends.
• Ensure compliance with e-commerce regulations.
• Train and mentor team members in best practices.
• Handle customer inquiries and complaints effectively.
• Optimise site functionality and user experience.

Requirements

Education

• Master's degree in Business Administration or related field

Experience

• 5+ years in e-commerce management

Technical Skills

• CRM Software
• Digital Marketing

Soft Skills

• Strategic Thinking
• Teamwork

Languages

• English: Fluent

Advantageous

• Experience in UX/UI Design: An understanding of design principles to improve user experience.
• Knowledge of Social Media Marketing: Ability to create engaging content for social media platforms.

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Remote work options available
• Employee training and development programs

Company Culture

• Continuous Learning: We foster an environment of growth and development through ongoing training and education.
• Work-Life Balance: We promote healthy work-life balance through flexible working arrangements.
• Employee Recognition: We celebrate our team's achievements and provide recognition for their contributions.