Insurance Claims and Policy Processing Clerk

Job Description

We are seeking an Insurance Claims Checker to join our team. In this role, you'll be responsible for verifying insurance policies and ensuring compliance with regulations. Attention to detail and excellent organizational skills are crucial for success.

Responsibilities

• Conduct thorough reviews of insurance policies for compliance and accuracy.
• Engage with clients and insurance agents to clarify information.
• Document all verification activities and maintain comprehensive records.
• Provide advice and support on claims processing.
• Monitor changes in industry regulations to ensure adherence.
• Collaborate with the Policy Assurance team to streamline procedures.
• Train and mentor junior staff on insurance processes.
• Assist in developing training materials for new hires.
• Participate in team meetings to discuss process improvements.

Requirements

Education

• Higher National Diploma in Insurance or related field
• Insurance qualifications from recognised bodies are preferred.

Experience

• At least 2 years of experience in the insurance industry

Technical Skills

• Insurance Regulations Knowledge
• Claims Processing Experience

Soft Skills

• Team Collaboration
• Adaptability

Certifications

• CIW Web Foundations Associate

Languages

• English: Fluent

Advantageous

• Experience with regulatory compliance audits.: Background in conducting compliance audits and ensuring adherence to standards.
• Additional certifications in relevant areas.: Further qualifications in insurance or related fields are beneficial.

Benefits

• Market-leading salary package of £22,000 to £28,000 per annum.
• Supportive working environment with a focus on personal development.
• Employee assistance programs for mental health support.
• Generous holiday entitlement plus bank holidays.
• Performance-based bonuses.

Company Culture

• Diversity and Inclusion: We are committed to fostering a diverse and inclusive workplace where everyone feels valued.
• Continuous Improvement: We encourage continuous improvement and welcome feedback from our team to enhance our practices.
• Community Engagement: We believe in giving back to the community and actively participate in charity and outreach programs.