E-commerce Manager

Job Description

We are on the lookout for an experienced E-commerce Manager to join our vibrant team in Brighton. You will be responsible for overseeing our online sales strategies, driving digital marketing initiatives, and optimising the user experience on our e-commerce platforms.

Responsibilities

• Develop and refine pricing strategies to enhance competitiveness.
• Conduct competitor analysis to identify market trends.
• Implement retention strategies to improve customer loyalty.
• Coordinate cross-functional teams to drive e-commerce initiatives.
• Train staff on e-commerce best practices and tools.
• Work with external agencies to enhance online visibility.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree preferred

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• Shopify
• Email marketing platforms

Soft Skills

• Project Management
• Leadership

Certifications

• Certified Digital Marketing Professional

Languages

• English: Fluent

Advantageous

• Knowledge of customer relationship management (CRM) software: Experience with CRM tools to manage customer interactions.
• Familiarity with social media advertising: Competent in running ad campaigns on various social media platforms.

Benefits

• Health and wellness benefits
• Pension scheme with employer contribution
• Annual leave plus bank holidays
• Team-building events and activities

Company Culture

• Continuous Learning: We value continuous learning and provide resources for professional growth.
• Work-life Balance: We promote a healthy work-life balance for all our team members.
• Employee Recognition: We celebrate the achievements and contributions of our employees.