Bus and Trolley Dispatcher

Birmingham FULL TIME £20,000 - £30,000 / Year
(£166,667 / Month)

Job Description

We are seeking a skilled and experienced Bus and Trolley Dispatcher to join our team. The successful candidate will be responsible for managing the day-to-day operations of our bus and trolley fleet, ensuring that schedules are met and passengers are transported safely and efficiently.

Responsibilities

  • Monitor bus and trolley schedules to ensure on-time performance.
  • Respond to incidents and emergencies, coordinating with emergency services as necessary.
  • Maintain accurate records of vehicle and driver availability.
  • Coordinate vehicle maintenance and repairs.
  • Facilitate communication between drivers and other operational staff.
  • Ensure adherence to transportation regulations and safety standards.
  • Develop contingency plans for operational disruptions.
  • Maintain a high level of customer service and satisfaction.

Requirements

Education
  • High school diploma required, preference for post-secondary education
Experience
  • Experience working in a fast-paced and dynamic environment
Technical Skills
  • Microsoft Office suite
  • Mobile devices and apps
Soft Skills
  • Good problem-solving and decision-making skills
  • Attention to detail and accuracy
Languages
  • English: Fluent

Advantageous

  • Experience with employee scheduling software: Proficiency in using software to efficiently manage staff schedules.
  • Knowledge of local geography and traffic patterns: Understanding of Birmingham's roads and travel dynamics.

Benefits

  • Enhanced health, dental, and vision coverage
  • Generous pension plan with matching contributions
  • Work-life balance initiatives
  • Employee discounts on local transport services

Company Culture

  • Team Spirit: We foster a supportive atmosphere that values teamwork and collaboration.
  • Diversity and Inclusion: We celebrate diversity and are committed to creating an inclusive environment.
  • Continuous Improvement: We believe in ongoing training and development to help our employees thrive.
Status: Closed