Gas Meter Repair Supervisor

Job Description

The Gas Meter Repair Supervisor will oversee a team of repair technicians, ensuring that gas meters are maintained and repaired in accordance with strict safety standards. This role is key in coordinating repair schedules, addressing customer complaints, and improving team efficiency.

Responsibilities

• Direct the daily operations of gas meter repair teams.
• Ensure adherence to statutory and safety standards.
• Provide exceptional customer service by resolving complaints promptly.
• Collect and analyse data to improve operational efficiencies.
• Prepare and submit reports to upper management regarding repair operations.
• Foster teamwork among technicians to achieve departmental objectives.

Requirements

Education

• Relevant technical qualifications
• Supervisory or leadership qualifications (preferred)

Experience

• Proven experience in a supervisory capacity within the repair and maintenance sector.

Technical Skills

• Gas appliances maintenance
• Regulatory compliance

Soft Skills

• Analytical thinking
• Adaptability

Certifications

• Gas Safety Management Certification

Languages

• English: Fluent

Advantageous

• Proven track record of increasing team productivity and efficiency: Demonstrated ability to lead teams to achieve operational goals.
• Experience in handling customer complaints and resolving issues: Ability to effectively manage and resolve customer concerns.

Benefits

• Comprehensive health insurance coverage
• Generous annual leave policies
• Employee assistance programmes
• Career advancement opportunities

Company Culture

• Innovation: We embrace innovation and continuously strive for improvement in our services and processes.
• Inclusivity: We celebrate diversity and promote an inclusive workplace where everyone can thrive.