Technical Writer

Job Description

We are in search of a Technical Writer to join our Ipswich team. This role involves producing clear, concise, and engaging documentation that effectively communicates complex information to our diverse audience. You will collaborate with engineers and product managers to gather necessary information and transform technical details into user-friendly materials.

Responsibilities

• Draft and edit technical documents for clarity and accuracy.
• Work closely with the product team to gather insights and specifications.
• Simplify complex technical information into understandable content.
• Collaborate with UX designers to create visual aids that enhance documentation.
• Participate in regular team meetings to discuss project deadlines and updates.
• Assist in the onboarding of new team members by providing training on documentation tools and processes.

Requirements

Education

• Bachelor's degree in Communication or Technical Writing
• Professional certifications in technical writing are a plus

Experience

• Minimum of 3 years of experience in technical writing

Technical Skills

• HTML/CSS
• Research Skills

Soft Skills

• Critical Thinking
• Adaptability

Certifications

• Technical Communication Certification (TCC)

Languages

• English: Fluent

Advantageous

• Experience with video documentation: Skill in creating video tutorials to support written documentation.
• Familiarity with cloud-based documentation tools: Experience with tools like Confluence or Google Docs for collaborative documentation.

Benefits

• Health, dental, and vision coverage
• Generous PTO and holidays
• Professional development allowance
• Remote work flexibility on occasion

Company Culture

• Diversity and Inclusion: We embrace diversity and ensure all voices are heard and valued.
• Continuous Learning: Employees are encouraged to pursue continuous learning and skill development.
• Work-Life Balance: We support a healthy work-life balance, allowing flexible schedules when possible.