Travel Consultant

Job Description

As a Travel Consultant with us, you'll assist clients in creating unforgettable holiday experiences. Your expertise will help clients navigate destinations, book accommodations, and secure flights, ensuring a seamless travel experience.

Responsibilities

• Deliver exceptional customer service throughout the client's travel experience.
• Negotiate rates with hotels, airlines, and vendors to secure the best deals.
• Follow up with clients post-trip to collect feedback and ensure satisfaction.
• Develop travel packages tailored to specific client groups or interests.
• Attend travel expos and industry events to network and promote services.
• Work collaboratively with team members to enhance service delivery.

Requirements

Education

• A-levels or equivalent qualification
• Degree in Hospitality or relevant field is preferred

Experience

• 2+ years of experience in a customer-facing role, ideally in travel

Technical Skills

• Sales Skills
• Travel Software Proficiency

Soft Skills

• Problem-solving Skills
• Team Player

Languages

• English: Fluent

Advantageous

• Fluency in additional languages: Speaking multiple languages is beneficial in assisting diverse clients.
• Experience with travel industry software: Familiarity with booking platforms such as Amadeus or Sabre.

Benefits

• Health and wellness programs
• Flexible working options
• Paid travel opportunities
• Career progression opportunities

Company Culture

• Continuous Learning: We promote professional development and continuous learning among our team.
• Inclusiveness: We celebrate diversity and seek to create an inclusive workplace for everyone.
• Flexibility: We recognize the importance of work-life balance and offer flexible working arrangements.