Convention Services Manager

Job Description

We are on the lookout for an experienced Convention Services Manager to oversee all aspects of our convention services. You will ensure that our clients' needs are met and expectations exceeded while maintaining high levels of service and showcasing outstanding event planning skills.

Responsibilities

• Supervise the planning and execution of all logistics related to events and conventions.
• Act as the primary point of contact for clients, ensuring all queries are managed promptly.
• Evaluate completed events and provide recommendations for improvements.
• Maintain strong relationships with clients and suppliers to facilitate smooth operations.
• Implement event planning software and project management tools to enhance efficiency.
• Lead regular team meetings to review project progress and address challenges.
• Mentor and develop junior coordinators within the team.
• Identify emerging trends in the event industry to stay ahead of competitors.
• Oversee quality control for all event materials and setups.
• Assist with marketing initiatives to promote upcoming events.

Requirements

Education

• Higher National Diploma (HND) in Events Management or related field

Experience

• 3-5 years of managing large-scale events

Technical Skills

• Budget Management
• Logistics Coordination

Soft Skills

• Problem-solving
• Flexibility

Certifications

• Project Management Professional (PMP)
• Event Leadership Certification

Languages

• English: Fluent

Advantageous

• Catering Experience: Experience in menu planning and catering coordination for large events.
• Knowledge of Industry Regulations: Understanding of regulations and standards governing the events industry.

Benefits

• Comprehensive health coverage
• Pension scheme with company contributions
• Access to training and development programs
• Team-building activities and events

Company Culture

• Customer-Centric Focus: Delivering memorable experiences for our clients is at the heart of everything we do.
• Innovation: We encourage innovative thinking and embrace changes that enhance our service delivery.
• Social Responsibility: Commitment to giving back to the community through various outreach programs.