Counter and Rental Clerk

Job Description

We are seeking an Apartment Rental Clerk to join our vibrant team. The successful candidate will assist tenants with rental inquiries, manage lease agreements, handle rental payments, and ensure excellent customer service across all interactions.

Responsibilities

• Act as the first point of contact for tenants, assisting with inquiries and requests.
• Ensure timely processing of lease agreements and necessary documentation.
• Manage financial transactions, including rent collection and payment processing.
• Schedule and oversee property viewings for prospective tenants.
• Assist in the preparation of marketing materials for rental listings.
• Maintain effective communication with tenants regarding property issues.
• Help coordinate tenant events to enhance community feeling.
• Stay updated on local rental regulations to ensure compliance.
• Utilize property management software for record-keeping.
• Support the leasing team in achieving monthly rental targets.

Requirements

Education

• High School Diploma or equivalent required
• Experience in property management is an asset

Experience

• 1-2 years of customer service experience preferred

Technical Skills

• Property Management Software
• Data Management

Soft Skills

• Problem-solving
• Organizational Skills

Languages

• English: Fluent

Advantageous

• Professional certification in property management: Certifications such as CAM or CPM are advantageous.
• Sales experience: Background in sales can help in effectively marketing the properties.

Benefits

• Comprehensive health, dental, and vision coverage.
• Generous holiday allowance and flexible working hours.
• Access to training and development programs.
• Supportive team environment.

Company Culture

• Diversity: We value diversity and ensure everyone feels included.
• Innovation: We encourage new ideas and innovative approaches in our processes.
• Support: We offer support for employee growth and career advancement.