Bicycle Repairer

Job Description

As a Bicycle Repairer, you will play a pivotal role in ensuring our customers' bicycles are in prime condition. Your expertise in repairs and maintenance will help us maintain our reputation for quality service. You'll work closely with the sales team, providing excellent customer service and ensuring the highest quality of work is delivered.

Responsibilities

• Conduct routine inspections and diagnostics on bicycles.
• Manage the workflow of repairs to meet customer demand and deadlines.
• Educate customers about bicycle maintenance and care.
• Keep up-to-date with the latest bicycle technologies and trends.
• Participate in training sessions to enhance skills and knowledge.
• Assist in the merchandising and display of bicycles and accessories.
• Support the sales team during peak periods to ensure customer needs are met.
• Build and maintain positive customer relationships through exceptional service.
• Adhere to company policies and procedures regarding customer interaction.
• Respond to customer inquiries regarding service and maintenance.

Requirements

Education

• High School Diploma or equivalent
• Vocational training in bicycle repair and maintenance is a plus

Experience

• 2-3 years of hands-on experience in bicycle repair

Technical Skills

• Electrical Systems Understanding
• Advanced Bike Repair Skills

Soft Skills

• Team Collaboration
• Strong Communication

Languages

• English: Fluent

Advantageous

• Familiarity with Cycling Accessories: Understanding of various cycling accessories and their usage.
• Certifications in Bicycle Maintenance: Additional certifications in bicycle repair will be beneficial.

Benefits

• Annual health and wellness allowances
• Career progression and training opportunities
• Regular team-building activities
• Access to cycling events and competitions

Company Culture

• Continuous Improvement: We encourage our employees to pursue continuous learning and improvement both personally and professionally.
• Inclusive Work Environment: We foster an inclusive workplace where diverse perspectives are valued.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our team members.