E-commerce Specialist

Job Description

We are seeking an E-commerce Specialist to develop and implement strategies aimed at driving sales through our e-commerce platforms. The ideal candidate will possess a strong understanding of online retail and digital marketing techniques.

Responsibilities

• Create and optimise digital marketing campaigns to drive traffic to e-commerce sites.
• Utilise SEO techniques to improve search visibility.
• Work with customer service to resolve online purchase issues.
• Track and report on KPIs to measure the effectiveness of e-commerce tactics.
• Propose and implement enhancements to the customer journey.
• Experiment with new marketing tactics, including email campaigns and social media promotions.

Advantageous

• Experience with Conversion Rate Optimisation (CRO): Ability to analyse user journey and improve conversion rates.
• Familiarity with Customer Relationship Management (CRM) tools: Experience using CRM software to manage customer interactions.

Benefits

• Comprehensive health insurance
• Employee discounts on products and services
• Professional development opportunities
• Work from home options

Company Culture

• Continuous Improvement: We encourage personal and professional growth with ongoing feedback.
• Employee Well-being: We prioritise our employees' well-being through various initiatives.