E-commerce Manager

Job Description

Join our team as an E-commerce Manager where you'll oversee our online sales strategy and ensure a seamless shopping experience for customers. You'll lead initiatives to enhance our digital presence, analyse market trends, and optimise product listings to drive sales growth. Your expertise in e-commerce analytics will guide our decisions, helping to create strategies that resonate with our target audience.

Responsibilities

• Create and manage promotional strategies and product launches.
• Conduct market research to identify competitive trends.
• Enhance the shopping experience through site enhancements and usability improvements.
• Work closely with the social media team to leverage platforms for sales.
• Monitor and respond to online customer feedback and reviews.
• Ensure compliance with e-commerce laws and regulations.
• Prepare detailed reports on sales performance and market positioning.
• Train and mentor junior staff on best practices in e-commerce.

Requirements

Education

• Bachelor's degree in a related field
• Master's in E-commerce or Digital Marketing is preferred

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• PPC Advertising
• CRM Software

Soft Skills

• Project management
• Negotiation

Certifications

• Certified E-commerce Professional
• Digital Marketing Certification from a recognised institution

Languages

• English: Fluent

Advantageous

• Experience with content management systems (CMS): Knowledge of CMS platforms for managing online content.
• Knowledge of social media advertising: Experience in leveraging social media for advertising purposes.

Benefits

• Comprehensive health benefits package
• Generous annual leave and holiday allowance
• Retirement plan with employer contributions
• Continuous training and career growth support

Company Culture

• Continuous Improvement: We are committed to fostering a culture of learning and continuous improvement.
• Employee Empowerment: We empower our employees to take ownership and drive their projects forward.
• Work-Life Balance: We support a healthy balance between work responsibilities and personal time.