Travel Manager

Job Description

We are seeking a dynamic Travel Manager to lead our team in Barnsley. The successful candidate will be responsible for coordinating travel arrangements, managing client relationships, and ensuring the highest standards of service delivery. If you are passionate about travel and have strong leadership skills, this is the perfect role for you.

Responsibilities

• Direct and manage daily travel operations to ensure smooth functioning.
• Mentor and develop team members, fostering a collaborative environment.
• Ensure compliance with health and safety regulations in travel arrangements.
• Evaluate client feedback to enhance service offerings.
• Prepare reports on travel operations and team performance.
• Establish key performance indicators to measure success.
• Engage in marketing initiatives to promote travel services.
• Maintain relationships with travel industry stakeholders.
• Assist in the development of travel policies and procedures.

Requirements

Education

• Bachelor's degree in Tourism, Hospitality, or Business
• MBA in Hospitality Management is an advantage

Experience

• 5+ years of experience in a managerial role within the travel industry

Technical Skills

• Travel Management Software
• Market Research

Soft Skills

• Analytical Skills
• Customer Relationship Management

Certifications

• Certified Travel Associate (CTA)
• Business Travel Management Certification is a plus

Languages

• English: Fluent
• Any other foreign language is a plus: Basic

Advantageous

• Experience in customer service training: Proven ability to provide training to improve customer service skills in team members.
• Knowledge of eco-tourism practices: Understanding of sustainable travel practices and eco-friendly initiatives.

Benefits

• Comprehensive health insurance
• Annual leave entitlement and sick leave
• Opportunities for career advancement
• Training and development programs

Company Culture

• Work-Life Balance: We believe in the importance of a healthy work-life balance for overall well-being.
• Innovation-Driven: Our culture fosters innovation and encourages creative solutions.
• Customer-Centric Approach: We are committed to delivering exceptional travel experiences for our clients.