Investigation Clerk

Job Description

As an Investigation Clerk, you will be responsible for conducting detailed investigations into claims, gathering evidence, and compiling reports to support our claims management process. This role requires strong analytical skills and a keen attention to detail to ensure thorough assessments.

Responsibilities

• Gather and document evidence pertinent to insurance claims.
• Assist the claims team in the timely processing of claims through detailed investigation.
• Stay current with changes in regulations and industry standards.
• Provide exceptional customer service to clients and stakeholders involved in investigations.
• Maintain organized records of all investigations and findings for future reference.

Requirements

Education

• Bachelor's degree in a related field

Experience

• 2-5 years of experience in investigative services or a related role

Technical Skills

• Legal Research
• Investigation Software

Soft Skills

• Problem-Solving
• Interpersonal Skills

Languages

• English: Fluent

Advantageous

• Experience with Civil Litigation: Familiarity with legal processes and civil litigation practices is beneficial.
• Experience with Insurance Investigations: Background in handling insurance-related investigations is a plus.

Benefits

• Comprehensive health and wellness programs.
• 401(k) plan with company match.
• Flexible working hours and remote work options.
• Employee recognition programs.

Company Culture

• Inclusivity: We are committed to building a diverse workforce and inclusivity in our workplace.
• Innovation: We encourage innovative thinking and problem-solving across all levels of the organisation.
• Work-Life Balance: We strive to create a supportive environment that balances work and personal life.