Housekeeping Supervisor

Job Description

We are seeking a dedicated Housekeeping Supervisor to join our Cardiff location. In this role, you will supervise housekeeping staff, manage inventories, and implement cleanliness standards that enhance the overall guest experience.

Responsibilities

• Oversee the housekeeping staff to ensure daily tasks are completed.
• Provide training and guidance to team members on cleaning techniques.
• Monitor and report maintenance issues in guest rooms and public areas.
• Manage the ordering and inventory of linens and cleaning supplies.
• Ensure compliance with company policies and procedures.
• Foster a positive working environment and maintain employee morale.
• Evaluate staff performance and provide constructive feedback.
• Lead by example and maintain a high standard of personal cleanliness and hygiene.

Requirements

Education

• High school diploma or equivalent
• Degree in hospitality or related field preferred

Experience

• Minimum 2 years of experience in housekeeping management or supervisory role

Technical Skills

• Cleaning Techniques
• Inventory Management

Soft Skills

• Leadership
• Communication

Languages

• English: Fluent

Advantageous

• Experience in hotel operations: An understanding of overall hotel operations enhances service delivery.
• First Aid certification: Certification is an advantage for guest safety.

Benefits

• Competitive salary package
• Employee discounts across all properties
• Training and development opportunities
• Flexible working hours

Company Culture

• Team Spirit: We foster a supportive and collaborative team environment.
• Commitment to Excellence: Our team is dedicated to providing exceptional service to our guests.
• Respect and Integrity: We promote a culture of respect and integrity among staff and guests.