IT Systems Coordinator

Job Description

As an IT Systems Coordinator in Belfast, you will manage and oversee the effective functioning of IT systems. This role is vital in ensuring that our tech infrastructure runs smoothly, enabling our teams to deliver outstanding service.

Responsibilities

• Lead initiatives for system upgrades and maintain IT documentation.
• Collaborate with teams to enhance IT service delivery and user experience.
• Identify and mitigate potential IT risks and vulnerabilities.
• Conduct training sessions for new users on IT systems.
• Evaluate and suggest new technologies to improve business processes.
• Monitor and report on service level agreements (SLAs).
• Create and maintain a disaster recovery plan for IT systems.

Requirements

Education

• Bachelor's degree in Computer Science or Information Systems is preferred

Experience

• 3+ years of experience in IT systems management or support

Technical Skills

• Windows/Linux System Administration
• Cloud Computing
• Virtualization

Soft Skills

• Organizational Skills
• Adaptability

Certifications

• ITIL Foundation Certification
• Cisco Certified Network Associate (CCNA)

Languages

• English: Fluent

Advantageous

• Experience with automation tools: Proficiency in automation and scripting languages such as PowerShell or Python.
• Familiarity with cybersecurity best practices: Understanding of cybersecurity frameworks and risk management.

Benefits

• Flexible working arrangements
• Generous holiday allowance
• Employee wellness initiatives
• Access to training courses and workshops

Company Culture

• Team Collaboration: We value collaboration and teamwork, believing that great results come from working together.
• Work-Life Balance: We prioritize work-life balance and offer flexible hours to cater to personal needs.