Bowling Alley Manager

Job Description

We're on the lookout for a dedicated Bowling Alley Manager to oversee our facility's operations. The successful candidate will play a key role in ensuring exceptional customer experiences, supervising staff, and coordinating events to drive business growth and profitability.

Responsibilities

• Oversee all operations and management functions within the bowling alley.
• Drive customer service excellence by leading by example.
• Develop and assess budgets and financial reports, identifying areas for cost reduction.
• Foster a positive team culture and facilitate staff training and development.
• Plan and execute promotional events to boost attendance and engagement.
• Ensure compliance with health and safety regulations at all times.
• Manage vendor relationships and negotiate contracts for supplies and services.
• Encourage customer feedback and engage with guests to enhance their experience.
• Utilise social media and other marketing platforms to increase visibility and community engagement.
• Prepare regular reports for the General Manager regarding operational performance.

Requirements

Education

• Diploma in Hospitality or Leisure Management is beneficial.

Experience

• Experience in event management or marketing is a plus.

Technical Skills

• Proficiency in POS systems and scheduling software.
• Marketing skills

Soft Skills

• Creative thinking
• Time management

Languages

• English: Fluent

Advantageous

• Previous marketing experience: Knowledge of how to effectively promote a leisure facility.
• Experience in staff training and development: Ability to enhance team performance through training initiatives.

Benefits

• Performance bonuses based on achieving business targets.
• Staff discounts on services and products.
• Support for professional development and training.
• Access to employee wellness programs.

Company Culture

• Community Engagement: We actively participate in community events and initiatives to give back.
• Work-Life Balance: We promote a healthy work-life balance and flexibility for our team.
• Innovation Focus: We foster an environment where innovative ideas are welcomed and encouraged.