E-commerce Manager

Job Description

As an E-commerce Manager, you will manage our online sales operations in Liverpool, focusing on enhancing customer relationships and boosting our digital footprint across various platforms.

Responsibilities

• Formulate strategies to enhance user experience and customer retention.
• Drive website traffic through strategic SEO and content marketing.
• Monitor competitor activities and industry trends to stay ahead.
• Implement analytics tools to measure and report on performance metrics.
• Work closely with IT teams to ensure website functionality and sales processes.
• Coordinate promotional events and sales initiatives.
• Train and mentor staff in e-commerce best practices.
• Create and send regular updates to stakeholders regarding progress and insights.

Requirements

Education

• Bachelor's degree in Marketing, Business, or related field
• Master's degree is a plus

Experience

• 3+ years of experience in e-commerce management

Technical Skills

• E-commerce Platforms
• SEO and SEM

Soft Skills

• Leadership
• Analytical Skills

Certifications

• Certified E-commerce Manager
• Google Analytics Certification

Languages

• English: Fluent

Advantageous

• Experience with digital marketing tools: Hands-on experience with platforms such as Google Ads and Facebook Ads.
• Knowledge of UX/UI principles: Familiarity with user experience and user interface best practices for e-commerce.

Benefits

• Competitive salary and performance bonuses
• Health and wellness benefits
• Flexible working hours
• Professional development opportunities

Company Culture

• Innovation: We embrace a culture of innovation and encourage creative solutions.
• Collaboration: Teamwork is at the heart of our operations, fostering a collaborative environment.
• Growth: We prioritise professional growth and offer numerous development opportunities.