Tour Guide

Job Description

We are seeking an enthusiastic and knowledgeable Tour Guide to join our team in Edinburgh. The ideal candidate will have a deep understanding of the city's history, culture, and landmarks, and be passionate about delivering memorable experiences to our guests.

Responsibilities

• Guide visitors through the city's historical sites and attractions, sharing engaging stories.
• Provide a high level of customer service, managing diverse groups effectively.
• Coordinate with team members for seamless tour operations.
• Participate in training and development sessions to enhance guiding skills.
• Facilitate unique experiences to enhance visitor engagement.
• Respond promptly to visitor inquiries both during and after tours.
• Actively promote the importance of cultural and historical preservation.

Requirements

Education

• Bachelor's degree in History, Tourism, or a related field
• Relevant certifications are a plus

Experience

• 5+ years of experience in tour guiding or hospitality

Technical Skills

• Advanced Public Speaking
• Cultural Knowledge

Soft Skills

• Conflict Resolution
• Enthusiasm

Certifications

• Sales and Marketing Certification

Languages

• English: Fluent

Advantageous

• Networking Skills: Established connections within the tourism industry are beneficial.
• Previous experience in travel organization: Experience with travel agencies or tour planning can be advantageous.

Benefits

• Extensive training and development opportunities
• Team outings and social events
• Health and wellness programs
• Support for continuing education

Company Culture

• Community Engagement: We actively engage with the local community to promote tourism responsibly.
• Environmental Consciousness: We are committed to sustainability and preserving Edinburgh’s beauty.
• Team Collaboration: We promote teamwork and collaboration in all our projects.