Healthcare Administrator

Job Description

We are seeking a detail-oriented Healthcare Administrator to join our dynamic team in Cambridge. The successful candidate will play a pivotal role in managing healthcare operations, enhancing patient care, and ensuring compliance with healthcare regulations. This role is ideal for individuals who are passionate about improving healthcare delivery and are skilled in administrative processes.

Responsibilities

• Manage the reception area and provide a welcoming environment for patients.
• Assist in the development of patient care policies and procedures.
• Coordinate with healthcare professionals to optimise patient experience.
• Support budgeting and financial management within the department.
• Conduct regular audits of patient files for accuracy and compliance.
• Manage staff scheduling to ensure adequate coverage at all times.
• Contribute to strategic planning to enhance service delivery.
• Assist in resolving patient complaints and inquiries effectively.

Requirements

Education

• Bachelor's degree in Business Administration or Healthcare Management

Experience

• 3+ years of administrative experience in a healthcare environment

Technical Skills

• Microsoft Office Suite
• Healthcare Software

Soft Skills

• Problem-solving
• Interpersonal Skills

Certifications

• Healthcare Management Certification

Languages

• English: Fluent

Advantageous

• Knowledge of NHS policies: Understanding of national healthcare policies and frameworks.
• Project management skills: Experience managing projects related to healthcare improvements.

Benefits

• Health and wellness programme
• Flexible working arrangements
• Employee assistance programme
• Social events and team-building activities

Company Culture

• Continuous Improvement: We are dedicated to continuous improvement in our services and practices.
• Diversity and Inclusion: We value diversity and inclusion, encouraging a variety of perspectives in our work.
• Community Focused: Our goal is to make a positive impact on the communities we serve.